Business Analysis and Technology Planning

We combine a low-risk approach and proven methodologies to analyze your organization and determine how to improve quality, efficiency, cost and services and increase its value to shareholders, customers, and employees using IT solutions. We develop enterprise architectures aligned with the business model of your organization. We also assist in transformation planning by integrating business and IT architecture views to deliver long-term solution blueprint and tangible short-term results.

Solution Engineering and Deployment

We design and deploy IT solutions that are aligned with the business model of your company. We use quantitative methods and modeling tools to evaluate multiple solutions and select the optimal design that is innovative, cost-effective, interoperable and expandable to address future applications. We also train your staff and assist in change management.

Solution Integration

We offer expertise to integrate your data and applications which often reside on different hardware platforms, use different database solutions, and in some cases are no longer supported by the application vendors. This enhances their performance and value to your organization. Although we use a broad range of tools and techniques, our approach to integration is vendor-neutral and each integration project is custom-designed to meet the unique business needs of your organization.

Systems and Network Management

We have taken the Proactive System Management methodology to the next level of sophistication and effectiveness. To prevent problems before they occur, we use sophisticated tools capable of monitoring and detecting abnormal functioning of systems and networks and initiating alerts in the event of faults. These capabilities, combined with a fault tolerant design and rapid response time, ensure high availability of the deployed information technology solutions. We are accountable for the proper functioning, availability and security of your systems.

Standards Development and Adoption

We are involved in the development of standards for the ISO Health Informatics Group through the Standards Council of Canada and their application in the planning, engineering and deployment of IT solutions.